FROM AN ASSUMPTION TO SOMETHING YOU CAN OBSERVETHE IDEA“A better way toorganize group trips.”What are we assuming?People struggle to collecteveryone’s arrival details.Compliments are not proof.Ask about the last real occurrenceTR“Last Friday I chased six peopleacross three chat threads.”Observe the workaround before building the product.Smallest honest experimentSend one arrival form.TRAVELERARRIVALEvidence: someone completes the task without being chased.